24/7 Emergency Call Out
0800 098 2065

Drainage Advice Centre

Expert tips and advice to help you maintain your drainage system and prevent problems

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Preventing Blocked Drains

  • Never pour cooking oil or fat down drains
  • Use drain guards to catch hair and food particles
  • Flush drains regularly with hot water
  • Avoid flushing non-biodegradable items
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Maintenance Tips

  • Regular CCTV surveys can identify problems early
  • Keep gutters and drains clear of leaves and debris
  • Check for slow drainage regularly
  • Schedule annual maintenance for commercial properties
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Emergency Situations

  • If water is backing up, turn off water supply immediately
  • Don't use chemical drain cleaners on severe blockages
  • Call professionals for persistent or recurring issues
  • Keep our emergency number handy: 0800 098 2065
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Commercial Drainage

  • Regular maintenance prevents costly emergency callouts
  • Grease traps need regular emptying
  • High-traffic areas need more frequent attention
  • Consider scheduled maintenance contracts

Common Drainage Problems

Slow Draining Sink

Common Cause: Build-up of grease, hair, or food particles

Solution: Try a plunger or drain snake. If persistent, call professionals.

Blocked Toilet

Common Cause: Non-flushable items or excessive toilet paper

Solution: Use a plunger. Never flush again if blocked. Call if not resolved quickly.

Foul Odours

Common Cause: Blocked or damaged drain allowing sewer gases to escape

Solution: This requires professional inspection and repair.

Water Backing Up

Common Cause: Severe blockage or damaged pipe

Solution: Turn off water supply and call emergency services immediately.

When to Call Professionals

While some minor blockages can be resolved with DIY methods, it's important to call professionals when:

  • The blockage persists after DIY attempts
  • Water is backing up into your property
  • You notice foul odours from drains
  • Multiple drains are blocked simultaneously
  • You suspect tree root intrusion
  • The problem keeps recurring

Need Professional Help?

Our expert team is available 24/7 to help with any drainage issue